Product Quality Guarantee

At Ironwood Outdoor Living, we are committed to delivering products of the highest quality to ensure your complete satisfaction. Every item we sell is backed by a manufacturer’s warranty. For details on specific warranty coverage, feel free to contact us directly.

What should I do if my product is damaged?
When your item(s) arrive, please inspect the packaging carefully. If you notice any damage, including to the box, make a note of it when signing for the delivery. If you’re unable to inspect the contents at the time of delivery but suspect potential damage, write “suspect damage” on the delivery receipt.

If you discover that your item(s) are damaged after unpacking, please send photos of the damage along with your order number to support@ironwoodoutdoorliving.com. We’ll promptly process a replacement or refund, typically within 1-2 businesses days.

We are dedicated to ensuring a seamless and satisfactory experience with every order. If you have any questions or concerns, please don’t hesitate to contact us.